Ongoing support, done properly.
A monthly retainer gives you a dedicated block of hours and a single point of contact who already knows your site. No briefing from scratch every time, no hourly surprises.
Choose your level of support.
All plans are month-to-month. Hours are tracked and reported monthly. Need something custom? Get in touch.
- 5 hours of support
- Website updates and maintenance
- Minor fixes and content changes
- Security and plugin updates
- Email support
- 10–12 hours of support
- Website updates and improvements
- Design and content changes
- Performance and speed optimisation
- Bug fixes and technical support
- Basic SEO and on-site enhancements
- Priority turnaround
- 20–25 hours of support
- Ongoing website improvements and optimisation
- Design, UX, and functionality enhancements
- Performance, speed, and technical optimisation
- Advanced support and troubleshooting
- Priority turnaround and faster response times
Good to know.
What's included in the hours?
Your monthly hours cover any work on your website — updates, design tweaks, content changes, bug fixes, or technical improvements. Unused hours don't roll over.
Is there a minimum contract period?
Retainers run month-to-month. No lock-in contracts. That said, retainer relationships work best when they're ongoing — the longer we work together, the better I know your site.
What if I need more hours one month?
No problem. Additional hours are billed at a discounted rate for retainer clients. I'll always flag it before going over so there are no surprises.
How is work requested and tracked?
You send requests by email. I log time against each task and send a summary at the end of each month so you always know where your hours went.
Not sure which plan is right for you?
Let's have a quick conversation. I'll recommend the right fit based on your site and what you need done.